avacilar.com - FAQs (Frequently Asked Questions)

Shipping and Delivery:

  • Where do you ship?
**Shipping Policy**
We currently offer shipping services exclusively within the United States. We do not ship internationally or to specific regions within the USA. Shipping costs and estimated delivery times will vary based on your location. Please refer to the checkout page for accurate shipping details.
If you have any questions regarding shipping, feel free to contact our customer support.
Thank you for choosing our store!
  • How long does it take to process an order before it’s dispatched?

Our products are imported internationally and depending on the country of origin, deliveries can take between 20 and 30 days.

  • What are the shipping options and costs?

Currently the shipping options correspond to delivery to the address indicated by the customer at the time of purchase, prices depend on the distance between our warehouses and the destination, free shipping promotions apply to certain products or special offers.

  • Are international shipments available?

At the moment shipments are only made within the USA, we are working to make international deliveries

Products and Inventory:

  • How can customers find the right product for their needs?

Our store offers a wide number of products and models, in case you can't find the product you need you can contact us with the CONTACT US information on our website.

  • What tools or features are available for managing inventory?

Ordering and Payments:

  • How do customers place an order on your website?

Shopping on our website is simple, select all the products you need, proceed to the shopping cart, fill in the information for shipping and payment, finalize the purchase and you're done!

  • Which payment methods are accepted?

We accept all major credit cards and debit cards, and electronic payment such as Apple Pay, Meta, Google Pay, Pay Pal, and more

Returns and Refunds:

  • What is your return policy?

Items purchased online are eligible for returns within three (3) days from the delivery date.
To initiate a return, please contact us to obtain a return authorization.
Include your original order number and reason for the return.
Condition of Items:
Returned items must be unused and in the same condition as when you received them.
Items must be in their original packaging.
Only regular priced items are eligible for refunds; sale items cannot be refunded.

  • How can customers request a refund?

Refunds are made once the return has been approved and made by applying our return policy.

Thank you for chose our online store avacilar.com !!